
Remote assistance is for remote collaboration. Remote desktop is for unattended access. Rest on your porch and access your corporate data or fine-tune organization computers seamlessly with remote desktop software. Instead, use remote desktop software to access corporate sites even when you are out of the restricted network. With advanced remote desktop, administrators can instantly access a computer and troubleshoot problems from anywhere./p>Ĭonsider another scenario, you are at home and need to access a site that works only on the corporate network. It is not feasible for an administrator to walk up to every device and troubleshoot problems when software crashes. Let's say 1,000 employees work on a floor. With remote assistance software, you can send an invite to your erudite colleague to access your device remotely and assist you with figuring out a solution.
#Help remotepc how to#
At some point you might feel lost and confused about how to proceed. Let's say you are working from home and trying to build software. Remote assistance, as the name suggests, is giving aid to someone who needs help remotely. Keep reading to learn which software is right for your organization.ĭifference between Remote Assistance and Remote Desktop Remote Assistance
Remote access has two major branches, remote desktop and r emote assistance software. Remote access ensures that work-from-home and remote users have access to corporate sites and devices, even when they are not within the walls of the organization. With the growing and evolving scope of IT, it's becoming harder for the IT administrator to rescue enterprise computers when things go haywire. In the future it is predicted that, 73% of all departments will have remote workers.